Ledger® Live — Getting Started

Download Ledger Live

Always download Ledger Live from the official Ledger domain. Choose Ledger Live desktop for Windows, macOS or Linux, or install Ledger Live mobile from official app stores. Verifying the Ledger Live download source prevents tampered installers — confirm checksums or digital signatures when available. A safe Ledger Live download is the first step to secure crypto management.

After you download Ledger Live, run the Ledger Live installer. The Ledger Live desktop installer will place a trusted Ledger Live application on your computer. For mobile, Ledger Live mobile installs like other apps, and it pairs with Bluetooth-enabled Ledger devices where supported. Ledger Live download should always be done on a secure network.

Connect and Set Up Your Ledger Device

Connect your Ledger hardware wallet to your machine using the recommended cable. Open Ledger Live and follow the onboarding flow: choose “Initialize as new device” or “Recover from recovery phrase.” Creating a new wallet in Ledger Live requires you to set a device PIN and write down your recovery phrase. Your recovery phrase is your ultimate backup — store it offline and never share it.

1. Open Ledger Live and choose your device model during Wizard.
2. Set a secure device PIN directly on the Ledger device.
3. Write down the recovery phrase exactly in the order shown — keep it offline.
4. Complete initial firmware updates if Ledger Live suggests them; verify firmware prompts on the device screen.

Ledger Live facilitates account creation for supported asset types. Use Ledger Live to add accounts for Bitcoin, Ethereum and many tokens — Ledger Live desktop and Ledger Live mobile both sync account data so you can manage your crypto wherever you go.

Security Essentials — Keep Your Crypto Safe

Ledger Live works with Ledger hardware to ensure private keys never leave the device. Use Ledger Live to prepare transactions and always confirm details on the Ledger device screen. Enable features such as a passphrase for advanced privacy, and use PIN protection to prevent unauthorized access. Ledger Live will never ask for your recovery phrase — if a prompt requests your seed, treat it as a phishing attempt and stop immediately.

• Keep your recovery phrase offline and in a secure physical location.
• Use a strong, unique PIN on your Ledger device — change it if needed.
• Only install Ledger Live from official sources and verify updates through Ledger Live.
• Consider using a passphrase to create hidden wallets for extra security.

Ledger Live also supports companion security features like device attestation, firmware signature verification, and application isolation. Regularly check Ledger Live for firmware updates and only apply updates when Ledger Live and your device both display matching verification information.

Manage Your Crypto — Portfolio, Staking & Swaps

Ledger Live provides a portfolio view so you can monitor balances across all accounts. Use Ledger Live to send and receive crypto; prepare the transaction in Ledger Live and verify it on the Ledger device before approving. Ledger Live also integrates staking options for supported assets and swap/exchange partners to convert tokens. Ledger Live's unified experience helps you manage your crypto across desktop and mobile with consistent security guarantees.

For power users, Ledger Live supports advanced account features, developer integrations, and enterprise workflows. But the basic principle remains the same: use Ledger Live as the UI while cryptographic operations always occur on the Ledger hardware.

Troubleshooting & Common Fixes

If Ledger Live fails to detect your Ledger device: check the USB cable (use data-capable cable), try another USB port, restart Ledger Live, and ensure the device is unlocked. On mobile, ensure Bluetooth permissions are granted and that the device firmware supports Bluetooth pairing. If firmware update fails, follow on-screen instructions in Ledger Live; do not disconnect mid-update unless instructed by Ledger support.

• Device not found — try a different cable or port and restart app.
• Firmware update interrupted — reconnect and retry from Ledger Live.
• Transaction not broadcasting — check network fees, resync accounts in Ledger Live.
• Lost recovery phrase — understand recovery is the only way to restore keys; contact support for next steps but never share your seed.

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